FAQ

Frequently asked questions

Everything about RemindPaisa: WhatsApp reminders, UPI and Razorpay payments, GST invoices, recurring billing, and how your customer data is handled.

Common questions

What RemindPaisa is — and isn't.

Couldn't find what you're looking for? Email us at support@remindpaisa.com — we reply within a few hours. Quick questions? WhatsApp us at +91 89519 52810.

What is RemindPaisa?

RemindPaisa is an Indian B2B SaaS platform for invoice reminders and payment follow-ups. It helps businesses organise customers, invoices, reminder workflows, and payment status in one dashboard, with WhatsApp-based reminder workflows where configured.

Does RemindPaisa collect money on my behalf?

No. Your customers pay directly to your UPI / bank account. RemindPaisa helps you send reminders and track collection status — the money never touches us.

Is RemindPaisa a payment gateway?

No. RemindPaisa is a payment reminder and collections management tool. UPI links in our messages open in your customer's own UPI app and pay you directly. We don't process payments.

Can I send reminders on WhatsApp?

Yes — reminders go out through approved WhatsApp Business templates with your business context in the message.

Can I bill the same customer every month automatically?

Yes. Set up a recurring invoice once — for a membership, retainer, or subscription — and RemindPaisa auto-generates each invoice on your schedule (monthly, quarterly, or custom) and starts the reminders for you. No need to recreate it every cycle.

How can customers pay?

Two options — your choice. UPI: reminders can include your UPI ID and QR/deep link so customers can pay through their UPI app and the money lands directly in your account. Razorpay: connect your own Razorpay account and RemindPaisa generates a hosted payment link. Either way, customers can tap "I've paid" so you know to verify.

What if my customer pays in cash or via bank transfer?

Mark it paid in one tap. The reminder series stops immediately. We support manual mark-paid for any off-platform payment.

How do you handle GST?

Add your GSTIN once and every invoice carries the right tax split (IGST / CGST / SGST). Download as PDF for your books.

Who can see my customer data?

Your account data is available to you and the team members you invite. Operational access is limited to what is needed to run, secure, and support the service.

Do you sell or share my customer data?

Never. Your customer names, phone numbers, emails, and payment dues are yours alone. We share data with service providers (WhatsApp Business API, SMS gateway, email delivery) only as strictly needed to send the reminders you configure — and only under strict data-processing agreements. We do not use your data for advertising.

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